Support for car rental services

Frequently asked questions during the booking process below, will help you understand the booking process at Phuong Tran Travel. We hope in the near future will serve you better. Any questions, please call: 0905 883 438. Thank you for trusting and choosing services at Phuong Tran Travel during the past time.

All prices presented are inclusive of the car, professional driver, toll fee, fuel and a bottle of water.

Due to child seat being mandatory, we do provide child seat facility though you must make a request in advance, at the time of booking.

You can get in touch with our support team via chat, call or email anytime to finalize your booking.

You can amend the booking quick an easy with our support team available 24/7 via chat, email or call.

It includes an English Speaking Driver; 24/7 chat, email or call support; toll and airport fees and charges; Door to door service; free Wifi on board and bottled water.

In order to get in touch with us, you can chat, email us at phuongtrantravelhoian@gmail.com or call us at any of the given numbers on the website.

All drivers wear our company uniform and will inform your hotel reception upon their arrival. The booking confirmation email also states information regarding pick up location, time and date of your rental. In case you are still not able to reach the driver or locate the office, you can anytime get in touch with our support team via call or email.

You may pay cash to the driver directly after the transfer. In case you prefer to pay with your debit or credit card, please inform us in advance so we can arrange your stop at our office.

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